Hello Turistas,

Thank you for reaching out to us.

1) Students can join the Google Meet without a Google account, but that is not possible to be an organizer of Google meetings without a Google account.

2) Could you provide me with more information and screenshots regarding this issue, please?

Look forward to your reply.

Have a great day!

Hi, turistas 

Can you please check, it seems that you did not enable Google Meet, in amelia settings/Integrations/Google Calendar ?

-

See if you enable this >  does it then allow you to enable sending Event Invitations?

Also, please double-check if you correctly connected Google to Amelia, follow the steps explained here.

-

If you already did all of that, and the issue remains - we can check out your setup remotely ,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hi, Turistas 

1. To set up and use Google Meet for scheduling and maintaining online meetings you will need to set the Google Calendar synchronization first and connect your employees to their Google Calendars. How to set the Google Calendar you can read on our documentation page here.

After you have configured your settings for Google Calendar, you will need to connect your employees with Google calendars so appointments can be created as events in the Google Calendar. Go to the Employees page and click on one employee to open the profile for editing. Once you’ve opened the Employee profile you will see an option to connect the Google Calendar with the employee.

Click on the “Sign in with Google” option and you will be redirected to choose a Google account and connect it. Once you connect the account, you will be redirected back to the profile to click “Save” and save those changes.

Now go to the Settings page, open the Integration Settings, and in the Google Calendar section enable the “Google Meet” and click “Save”.

Now you are ready to use Google Meet for your online appointments. Each time when a new appointment is created it will be added to the Employee’s calendar and if you enable the option ‘Send Event Invitation Email ‘ in Amelia your customers will automatically get an invitation from Google Calendar to add the appointment to their calendars. Inside the Event, on Google Calendar the blue Google Meet button will be shown so both employee and customer can join the meet.

2. This is not up to Amelia.This is what we could find in regards of your question: You don't need a Google Account to participate in Meet video meetings. However, if you don't have a Google Account, the meeting organizer or someone from the organization must grant you access to the meeting. Tip: If you are not signed into a Google or Gmail account, you cannot join using your mobile device.

So this is how their system works and we can not change that.

Hope this helps.

Hi, turistas 

You are correct, we understand what you mean,

but this is a limitation coming from Google itself, and their application - we don't have a way to affect that end.

- Maybe you can try to switch to using Zoom as integration for meetings, and see if that might be better for your use- case;

or you can make some kind of a notice on your site, that it is mandatory to have a Google account if they wish to join in a meeting over their phone.

-

But of course, we will do our best to improve this as much as possible.

If you have an idea how we might improve it, 

please feel free to search through our feature suggestion page, 

 to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.

You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;

and our newsletter, so you're informed about new features, bug fixes, freebies, etc.