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  Public Ticket #3101951
Google Calendar Integration | Remove and re-add existing user
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Comments

  •  1
    Mario started the conversation

    Hey,

    I have problems with the Google Calendar integration. The integration itself works. But when connecting to the employee, I always get the error message that no connection to Google Calendar can be established. The problem is (just like at the end of your video on the integration) that the employee was already created and probably some old data is entered in the database. 

    Can I delete the employee and create him again in the same way? Or is this useless because the employee is created with the same data and the old database entries are used again?


  •  111
    Stanislav replied

    Hello Mario,

    Thank you for reaching out to us.

    If you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the Google Calendar, but (s)he dropped out.

    9761862658.png

    They usually drop out when the App you created in Google Developers Console is not published, so first access your Google Developers Console, and go to the OAuth Consent Screen. In there, make sure the app is published:

    1270691228.png

    After you do this, you'll need to access your database (via phpMyAdmin, or some other database management tool) and access the wp_amelia_providers_to_google_calendar table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_providers_to_google_calendar table). Delete all rows from that table, and after that, you should be able to connect your employees to the Google Calendar.

    2181616784.png

    Let us know if it helps, please.

    Look forward to your reply.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

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  •  1
    Mario replied

    Hey Stanislav,

    thanks for your help! That worked like a charm. After removing all rows, the connection between the employee and the calendar worked. 

    Thanks and have a nice weekend!

    Mario

  •  111
    Stanislav replied

    Dear Mario,

    You are welcome, I am glad I could help, 

    My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind? 

    Can you, please, leave a review on the Lite version of Amelia if you have an account at wordpress.org and have a couple of minutes? No need to write any specific text.

    If it's not too much of a trouble, an additional review on Capterra would be greatly appreciated!

    It’d mean a lot to us, and as a token of our appreciation, we would like to offer you a $10 credit for SMS notifications.

    Thanks in advance.

    Look forward to your reply.

    Have a nice weekend you too!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables