We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am creating a custom Notification template using HTML but I have an issue related to placeholder. I have services with extras and I have to show all the appointments and extras prices altogether but there is no placeholder for the total price so how to create a new placeholder or is there another option, please solve this issue I am stucked.
Thank you,
Daniel
Hello Daniel
Thank you for reaching out to us.
When you want to show the price of the service combined with all Extras, you need to use the %appointment_price% placeholder. The %service_price% placeholder will only show the price of the service, without extras that are added to the appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
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I have extras and multiple appointments so how I can combine them.?
Hi, Daniel
My sincerest apologies for all the waiting time.
I am not sure if we correctly understood you, when you say multiple appointments;
do you mean, when a customer books a recurring appointment with extras?
In that case, we don't have any placeholder to calculate a total of all the recurring appointments, and we can't develop it quickly - but you can suggest it for our devs, if you wish.
Please feel free to search through our feature suggestion page,
to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
At this time, we have this placeholder to load all the recurring appointment details in a notification, if a customer books several appointments in this way: %recurring_appointments_details%
And if you configure it, you can add the %appointment_price% > this will show all of the extras price along with the appointment prices.
Let me know if you have any questions. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have to add my bank account to accept payment how can I configure there is no other option?
Hi, Daniel
I am not sure if i understood this.
Amelia itself doesn't handle the payments but we have integration with several payment systems.
You can check out more details about all the payment method integration on our documentation pages, they are:
PayPal, Stripe, RazorPay ;
WooCommerce integration;
Mollie integration
On-Site payments;
-
Please let me know if one of these options might serve for the purpose?
If not, we will still be here to help you achieve your goal.
Maybe i misunderstood, please let me know if that's the case.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables