We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
To promote our arena, we would like to offer new customers a discount on their bookings. I can see that Amelia already has the facility for managing coupons, which is great and something we will probably work with.
My query is whether it is possible to trigger any kind of event, hook or notification specifically when a customer books for the first time ?
As Amelia customers seem to be linked to Wordpress users, I don't know if it's possible to trigger an event on the Wordpress side - ie when a new user is created? eg sending an email containing a coupon code.
Hello Peter,
Thank you for reaching out to us.
We have an option for creating discount codes. These codes can be set and sent automatically in our notifications after the customer schedules X number of appointments or you can give on some other way to your customers. More about our coupons you can read here (below the "Payments" part).
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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