Hi, Daniel 

Sorry for the delay

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The available time slots for booking,  are directly linked to the work hours of the assigned employee/provider of the service.

So, for example, if you have one employee that provides multiple services - and each service should have different days and times available;

you can set different capacities per service, by making multiple work blocks for employee work hours, for example like this, from our Demo, we have employees, who provide different times for different services :

Alternatively,  you can always create new employees, that have different work hours, as well.

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Let me know how that seems, and if it works as a solution. Thank you

Hi, Daniel 

Sorry, i forgot to add, you mentioned that you want the schedule fully customized, since you will be choosing the dates for each service.

If you need to set special times, you can check out our "Special days" feature.

Special Days – This feature allows you to configure one or multiple days when the employee’s schedule is somehow different from the standard one. E.g. one can have different working hours, provide different services, and/or work in a different location for one Thursday only. Whether you need to set shorter or longer working hours for just one day or a period, set a different service for one specific day or a whole week, or assign the employee to a different location for a day — here you can do all of this.

Please check more details here.

Let me know if you have any questions, and if i maybe didn't correctly understand your goal. Thank you

Hi, Daniel 

My sincerest apologies for all the time that passed.

We will treat this at the highest urgency going forward.

1.

I am sorry - but i don't understand the concept for the Regular consultation.

You said it is available for all days - but you want to be able to set it as "unavailable";  if you could please try to explain this?

Perhaps you mean that only you should be able to book this from back-end ;  but need it hidden from customers on the front-end, or something like that?

If you need to hide a service from front-end,  so it's only bookable from back;

in Service settings ( edit Service tab), you can set : Show service on site, as unchecked :

2.

Could i take a look at the back-end settings, to see how you set the Special days, and Work Hours in general?

I think that will be the best, so that i can get a clearer picture.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello Daniel,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

I tested it out from the back-end and front-end and the times set in the "Special days" reflect properly on the front end.

Can you please let me know if this is the same from your end as well?

Looking forward to your reply.

Hello Daniel

Special Days overwrite the days on which they appear, but the Work Hours of your employee still apply to all days until the Special Day comes.

So, in your case, these work hours will apply until August 29th:

Then, the Special Day for August 29th will be applied, and they will last until August 31st. Then, again, the regular work hours will apply until September 2nd, when the special day is applied, and so on:

If you want the employee to be unavailable at all times except when Special Days are, you need to delete your employee's Work Hours by clicking on the "-" symbol next to Work Hours in each day in the "Work Hours" tab of your employee.

Also, you could create Days Off, but please note that Special Days cannot overwrite them. So, you would need to create days off from TODAY until August 28th (being that the last day), then a Day Off on September 1st, then from September 3rd until September 5th, and so on.

It all depends on how you want to approach the availability of your services on the front-end.

Hi, Daniel 

For setting "pauses" between two time slots, you have two options :

1.  You can set buffer times,   for example you can set 10 minute "after" , this way the employee will have time between one time slot and the next one.

Buffer time(before and after), that you’ve set when you configured services, is the time that doesn’t affect appointments duration but reduces the number of free time slots in the schedule. If, for example, you have configured a 30 minutes buffer time before for the service that lasts 4 hours, your customer will see 4 hour time slots during their booking, but they won’t see the 30 minutes buffer in the time slot. The next time someone tries to book the same service for the same employee, the next suggested slot will appear 30 minutes after the first appointment finishes.

2.

Or you can manually set breaks in the employee work hours.

Please check more details on how to make breaks in the work hours here.

Georgios, you can also check out all of this - and see what might be best for you as a solution.

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3.

Please be advised :

When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.

Thank you for understanding.

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"I want to shoe a service as unavailable on website. 

I don’t want to use “show on site” option.  "

You can set this in the Service settings > Show service on site :

Then it will only be available for booking from back-end.

Let us know if you have further questions regarding what we covered.

If you have new questions, please open a new ticket for any unrelated topic. Thank you