As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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when i try to add my license it take me to buy another i have no way to add this is my 2nd attempt
Hello Robert,
You need to download Amelia from your profile in our store and to install it in WordPress. We are sending you our articles that will help you with the installation and activations of your license.
Basically, you need to install the full version which you have access to through our store (https://store.tms-plugins.com/).
17:34
So, if you have the Lite version, you need to delete that; then download the full version from our store and install it. Only then will you be able to enter your purchase code in Settings/Activation.
Installation
Licenses, Purchase, and Activation
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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