Hello Alex,

Thank you for reaching out to us.

In order for the employee to receive more information about the appointment, you need to place additional placeholders Amelia/integrations/Zoom in the meeting title and meeting agenda.

As for customers, you can enable option to Send ics file for Approved bookings in notifications settings

At the moment, you can add the URL through the database, but please note that it will come up as HTML:

So, it's a bit ugly, but at least it works.

To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:

"ics":{"description":{"appointment":"","event":"","translations":{"appointment":null,"event":null}}}

Modify the appointment, so it looks like this:

"appointment":"Zoom Join: %zoom_join_url%"

And that's it.

We'll work on a better solution in the future.

Hope this helps.

If you have any more questions please open another ticket and we will gladly help you there.

We wish you all the best.