I'm a bit confused with all the configuration options the plugin provides and would like to get some guidance on how to achieve what I need.
I want the system to schedule a zoom meeting for each appointment and send a calendar invitation to both the customer and the employee with the meeting details. The meeting should also be added to the employee's calendar (Google calendar).
I've defined Google and Zoom integrations, and they are working. However, I struggle to get a proper Calendar event for the employee (that will include zoom details and customer details), as well as send the same event invitation to the customer.
There are two places in settings that allow defining notifications, and I struggle to understand the correlation between them. One is in settings -> notifications, and the other is notifications accessible from the main plugin menu.
Please provide me with clear guidance on how to achieve what I need.
In order for the employee to receive more information about the appointment, you need to place additional placeholders Amelia/integrations/Zoom in the meeting title and meeting agenda.
As for customers, you can enable option to Send ics file for Approved bookings in notifications settings
At the moment, you can add the URL through the database, but please note that it will come up as HTML:
So, it's a bit ugly, but at least it works.
To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:
I'm a bit confused with all the configuration options the plugin provides and would like to get some guidance on how to achieve what I need.
I want the system to schedule a zoom meeting for each appointment and send a calendar invitation to both the customer and the employee with the meeting details. The meeting should also be added to the employee's calendar (Google calendar).
I've defined Google and Zoom integrations, and they are working. However, I struggle to get a proper Calendar event for the employee (that will include zoom details and customer details), as well as send the same event invitation to the customer.
There are two places in settings that allow defining notifications, and I struggle to understand the correlation between them. One is in settings -> notifications, and the other is notifications accessible from the main plugin menu.
Please provide me with clear guidance on how to achieve what I need.
Thanks in advance.
Hello Alex,
Thank you for reaching out to us.
In order for the employee to receive more information about the appointment, you need to place additional placeholders Amelia/integrations/Zoom in the meeting title and meeting agenda.
As for customers, you can enable option to Send ics file for Approved bookings in notifications settings
At the moment, you can add the URL through the database, but please note that it will come up as HTML:
So, it's a bit ugly, but at least it works.
To do that, you need to access the wp_options table in your database, and in there search for "amelia_settings" in the "option_name" column. It will return one row, so you need to edit it. Look for “ics” and you'll see this:
"ics":{"description":{"appointment":"","event":"","translations":{"appointment":null,"event":null}}}Modify the appointment, so it looks like this:
And that's it.
We'll work on a better solution in the future.
Hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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