We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I use "Catalog view" in my elementor editor
And want to know what size of pictures should I use to get the best qulity
Cause some of my pictures will be cut, I want to know the size proportion like banner is 4:3 or 2:1 etc...
Hello Andy Lin.
There are no defined image sizes. You don't have to add images with a big resolution since they will not be used in full size and they would only take up space.
The proportion is around 8:3. So, if you have an image that's around 1600px wide, it should be around 600px high in order to fit nicely in the cards.
Kind regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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