We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear builder,
-Can the customer also enter (book) multiple data (for example with a strip card?)
-Can the customer log in again later to change a date?
-By default, there is the option to select a teacher. However, there is only one teacher. Can that option be omitted altogether?
Hello Sander,
Thank you for your interest in our product.
1. I'm afraid we didn't understand what you are asking us. Can you explain to us in a little more detail?
2. Yes they can do that via customer panel.
3. If you have only one employee, the option will not be displayed, and in case you have more employees, you have the option to turn off the option to select an employee.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanx Marko for your answers.
1) It is for a website for a yoga studio.
The studio wants to sell a kind of 10 strip card. A kind of subscription where the customer can book 10 dates in advance. Can Amelia do this? Book 10 appointments in advance and adjust if necessary in the meantime. (In case the customer is not able to come)
Kind Regards, Sander
Hello Sander,
Yes, we have an option called packages of services. You can create a package of ten appointments and determine the duration of the package, and in that way your customers could book 10 appointments in advance. You can read more about packages here.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables