We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, my client is looking to revamp their website and go to WordPress. I research through some booking plugins and figured Amelia is the closest to what they need. Right now, their website https://www.tinihealingspa.com/ is a Wix website that has ‘Packages of bookings’ feature where customers can buy. Customers can then use the included bookings anytime in the future for free (since they already paid for it in the package).
To provide a clearer example, say we have a service called Service X and Y, which is bookable. Package A sells 5 sessions of X and Y each. When customer purchase Package A, then can book 5 sessions of X and Y each anytime they want through their portal.
Is this something Amelia can do?
Hello Alfian
Thank you for reaching out to us.
Amelia should be able to do this, but I'll share the breakdown of the Packages feature (which is only included in Pro and Developer licenses), just to clear up how it works:
You can read more about the Packages feature here: https://wpamelia.com/packages/
It allows you to create a package that will include one or more services and appointments for those services. So, with the Basic license, you'd be able to create services and sell appointments one by one. The Packages feature (which is included only in Pro and Developer license plans) allows you to create a Package for (for example) one service, and 10 appointments within that package.
The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables