Thank you for purchasing our product, and for reaching out to us.
The most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
i cannot add my licenseto use my account it keeps asking me to upgrade i have the pro
i can't add purchase code
Hello Robert,
Thank you for purchasing our product, and for reaching out to us.
The most likely reason you can't insert your purchase code is that you probably still have Amelia's Lite version installed.
Please uninstall the Lite version of Amelia then purge the cache and install the full version and purge the cache one more time just in case and then in Amelia/activation insert your purchase code.
This should help you, try this and let us know if you succeeded.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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