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  Public Ticket #3094675
Delete “1 person” in booking summary
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  •  3
    Outpeak SL started the conversation

    Hello, 

    Congrats on the new Step-by-step booking form. I’ve installed it but have two issues:

    - I can't find the string to translate the pop-up for recurring appointments: “Repeat this appointment. Do you want to repeat this appointment? Yes, No”

    -In the booking summary it always appears the word: “ x 1 person”, "x 2 persons”... It makes no sense as my services already include the number of people involve in the service: i.e: “Ski lesson x 2 kids”. How can I delete this word? 

    Thank you in advance.

  •  3
    Outpeak SL replied

    Hi! First issue solved, so I only need help with the second problem. 

    Kind regards.

  •  1,618
    Marko replied

    Hello Sandra,

    Thank you for reaching out to us.

    We are glad to hear that you solved the first issue. As for the notification of how many people the appointment is paid for, unfortunately, you cannot disable that. 

    It is part of Amelia's design and there is no option to turn it off because by default that number will increase if the customer who is booking brings someone with them and then it will look like this

    3839826609.png

    So, unfortunately, currently, this feature is not built-in in Amelia.

    If you have any more questions please open another ticket and we will gladly help you there.

    We wish you all the best.

    Kind Regards, 

    Marko Davidovic [email protected]

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  •  3
    Outpeak SL replied

    Hello Marko and thank you for your quick reply. 

    I understand, but this is something added to the new version. It didn’t appear in the summary of the previous version and it should not appear if you have the option “bring someone with you” disable. 

    It looks really confusing in my shop and I can not enable the option “bring someone with you” as the prices are not lineal. Example: the price for 1 person is 30€ and for 2 people is 50€ not 30€+30€ (the lesson is cheaper as the instructor has to focus on 2 people instead of one). 

    Please help me to solve this as it’s very confusing to see in the summary: "lesson for 3 people" x 1 person 

    Thank you in advance. 

  •  1,618
    Marko replied

    Hello Sandra,

    We understand what you want to achieve, but as we mentioned, there is currently no option to disable it, unfortunately, and there is nothing we can do about it.

    It is part of Amelia's design and there is no option to turn it off because by default that number will increase if the customer who is booking brings someone with them and then it will look like this

    3839826609.png

    So, unfortunately, currently, this feature is not built-in in Amelia.

    I'll kindly ask you to add it as a feature suggestion on this page

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    We wish you all the best.

    Kind Regards, 

    Marko Davidovic [email protected]

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  •  3
    Outpeak SL replied

    Hi Marko, thank you for your reply. Sorry to read that, it’s an addition to the new booking form that is not working for me and should be disable if the “bring someone with you” option is disable. 

    Same issue with the employees. The employee input is disable and then the name of the employee appears in the congratulation screen as you see in the screenshot attached (I covered the name of the employee in the photo).  

    It’s weird that this fields appear when those inputs aren't selected. 

    Is there any solution for the “employee” issue?

    Thank you in advance. 

  •  3
    Outpeak SL replied

    Screenshot

  •  1,855
    Miloš replied


    Hi, Sandra

    As Marko said - the New Step Form is still in Beta stage, so we will add a lot of new options over time.

    Our developers are taking all of our suggestions, and they will do their best to develop new options as soon as possible.

    For the time being, we can offer you this custom CSS that you can add to your booking page(s);

    for example, this one you can add if you only wish to hide the "x number of persons" :


    .am-fs__payments-services-sub span {    
    display: none !important;
    }
    

    Here are before and after screenshots for this one:

    9928996751.png
    5001510913.png


    2.

    This one you can use to hide the employee information from Congratulations screen :

    #amelia-container > div.am-fs__main > div > div.am-fs__main-content.am-fs__congrats.am-fs__main-content > div.am-fs__congrats-info > div > div:nth-child(4) { 
      display: none !important;
    }

    1716403845.png
    4317388698.png

    -

    So, both of them together, you can add this CSS:

    .am-fs__payments-services-sub span {
        display: none !important;
    }
    #amelia-container > div.am-fs__main > div > div.am-fs__main-content.am-fs__congrats.am-fs__main-content > div.am-fs__congrats-info > div > div:nth-child(4) { 
      display: none !important;
    }
    

    Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

    If you need help with adding custom CSS to the page, please take a look at this article.

    -

    Let me know how it goes, and if this CSS works for your site.smile.png This was applied to our Demo/test pages, and it works for us.

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •  3
    Outpeak SL replied

    Hello Miloš and thank you so much for your detailed reply. That was exactly what I was looking for, so again great support. 

    Unfortunately the code is not working on my site. Did you add the booking form again after applying the CSS code or should it work instantly on an installed booking form. It’s weird because I applied other codes you provided me with, and they worked, so I don’t know what I am doing wrong. 

    Should I pass you my credentials on a private message?

    Thank you in advance. 

    Kind regards. 

  •  1,575
    Uroš replied

    Hello Sandra,

    Thank you for providing us with an update.

    Can you please provide us with the URL of the booking form and I will provide you with an update on this?

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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