my site uses View catalog option to present the services to the customers. When they click on the service the service description appears and they can book with the StepByStep V1 form. I want the same behaviour but with the StepByStep V2, otherwise i can't migrate. I've tried to include the new form with ameliastepbooking shortcode but in this way the service description doesn't appear and i need the description.
Amelia doesn't work like that, we'll try to explain in a little more detail.
Each form works in a certain way, and you explained to us that your customers choose a form through the catalog and book through step by step.
It's not like that, each form has its own design and functions in a certain way. When your customers use the catalog form, don't use "step by step", that's all part of the catalog form.
Each form is for itself. Step by step functions in one way while the catalog functions in another way and they are completely separate. It is necessary to update Amelia to version 5.1 in order for Amelia to function without issues and you can continue to use the old catalog form with version 5.1.
We are currently developing all new booking forms for the 2.0 version, but for now, only the step by step form has been released. The catalog and event forms are still in old versions and you can update Amelia and continue to use the old catalog form until we develop a new ones.
Hello,
my site uses View catalog option to present the services to the customers. When they click on the service the service description appears and they can book with the StepByStep V1 form. I want the same behaviour but with the StepByStep V2, otherwise i can't migrate. I've tried to include the new form with ameliastepbooking shortcode but in this way the service description doesn't appear and i need the description.
Please help and thanks in advance,
Matteo
Having a similar issue when I paste the StepByStep V2 Shortcode it does not show the booking widget
[ameliastepbooking]
Hello Matteo and Sam,
Thank you for reaching out to us.
Amelia doesn't work like that, we'll try to explain in a little more detail.
Each form works in a certain way, and you explained to us that your customers choose a form through the catalog and book through step by step.
It's not like that, each form has its own design and functions in a certain way. When your customers use the catalog form, don't use "step by step", that's all part of the catalog form.
Each form is for itself. Step by step functions in one way while the catalog functions in another way and they are completely separate. It is necessary to update Amelia to version 5.1 in order for Amelia to function without issues and you can continue to use the old catalog form with version 5.1.
We are currently developing all new booking forms for the 2.0 version, but for now, only the step by step form has been released. The catalog and event forms are still in old versions and you can update Amelia and continue to use the old catalog form until we develop a new ones.
Hope this explains it.
Kind Regards,
Marko Davidovic [email protected]
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