Hello Drakking,

Thank you for reaching out to us.

You have nothing to fear, Amelia is working normally. Something is not set up properly and we will help you set it up properly.  Unfortunately, we cannot access your site to check what the issue looks like

Please check these points:

1. Are these services visible on the site? 

2. If they are, is the employee assigned to these services?

3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

Hope this helps.

Hello Drakking,

We are glad to hear that and Philip informed us on the second ticket that now everything is fine with the Lite version as well. We try to respond as best and as quickly as possible. Sometimes it is not possible due to the increased number of tickets, but we always try. 

We wish you all the best.