I've been using Amelia for few months and never really had any issues but I've updated it to the latest version and now when i try to book an appointment when I get to the part where you have to pick the time slot in calendar the calendar is just stuck on loading and never actually shows up. I tried to deactivate all other plugins but the issue still remains. I also tried to deactive amelia (without deleting the data) and reactivating it but that didnt do the job either.
Any help please?
I attached an image of the problem (stuck on loading)
We will check the lite version just in case but as we mentioned on Drakking other ticket this could be the issue with settings can you also check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
I don't know if your dev team already managed to roll some update but the error suddenly disappeared before I even managed to check all the stuff you wrote. I did check all of it though and everything is set up correctly, so I don't know what happened exactly. The problem was persistent for like a week (I tried to solve it myself first before writing a ticket) so I really have no idea what exactly happened that suddenly made it work.
I'm glad it all worked out in the end, thanks for your suggestions.
I checked with my colleagues but they didn't get the chance to look at it yet, so maybe it was just a caching issue. In any case, we are happy to hear that everything is back in order.
Hello,
I've been using Amelia for few months and never really had any issues but I've updated it to the latest version and now when i try to book an appointment when I get to the part where you have to pick the time slot in calendar the calendar is just stuck on loading and never actually shows up. I tried to deactivate all other plugins but the issue still remains. I also tried to deactive amelia (without deleting the data) and reactivating it but that didnt do the job either.
Any help please?
I attached an image of the problem (stuck on loading)
Hi!
I'm trying the free version before investing in the developper plan, and i have the same issue.
New fresh wordpress install. I got a 500 error on a js script.
I also have a 404 error on a css file.
I just purchased Developer lifetime plan and it works well. Free version is buggy, not paid version.
Hello Filip and Drakking,
Thank you for reaching out to us.
We will check the lite version just in case but as we mentioned on Drakking other ticket this could be the issue with settings can you also check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
I don't know if your dev team already managed to roll some update but the error suddenly disappeared before I even managed to check all the stuff you wrote. I did check all of it though and everything is set up correctly, so I don't know what happened exactly. The problem was persistent for like a week (I tried to solve it myself first before writing a ticket) so I really have no idea what exactly happened that suddenly made it work.
I'm glad it all worked out in the end, thanks for your suggestions.
Hello Filip,
I checked with my colleagues but they didn't get the chance to look at it yet, so maybe it was just a caching issue. In any case, we are happy to hear that everything is back in order.
We wish you all the best.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables