Hi, cave 

Sorry for the delay

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1. As far as i am aware, you can have multiple Zoom meetings at the same time, without a limit,  and you can connect all employees to same Zoom account.

Please check more details and instructions on how to connect your Zoom account with Amelia here.

But if you need to make a separate account for each employee:

At the moment, it's not possible to connect multiple Zoom accounts to Amelia.

You can connect only one business account (since free accounts don't have the multi-users option) and add each Employee as a User to this account.

- But, if you wish to link one Zoom account with multiple employees, you could do that with Zoom Premium.

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As connecting the employees to Zoom once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

To connect employees, go to the Employees page, open Employee and you will see the option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

Then click on the “+Add Users” button to add a new user.

The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.

Zoom is configured via the JWT application made by admin here: https://marketplace.zoom.us/. If you want each employee to be linked to their Zoom account, you must pay the Zoom premium and add users through the Users section. They can't use private accounts, so you would have to pay Zoom Premium to get slots for additional users. When you add them, you can then link them through the Employees section to a specific Zoom account within the organization created in Zoom.

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2.

To set up and use Google Meet for scheduling and maintaining online meetings you will need to set the Google Calendar synchronization first and connect your employees to their Google Calendars. 

How to set the Google Calendar synchronization with Amelia, you can read on our documentation page here.

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After you have configured your settings for Google Calendar, you will need to connect your employees with Google calendars so appointments can be created as events in the Google Calendar.

Please check more details about Google Meet integration here.

As far as i know, the Google Meet is absolutely free, and i don't know of any limitations.

But i will check this with our 2nd level Team, just to be 100% sure, i am about 99% sure, to be honest.

I will report back to confirm > and please let me know how this seems so far. Thank you

Hi, cave 

I am just following up on this - The senior Team has advised me that all the information i gave you is correct, and there is no additional advice.

Please let me know if you have any questions.

Thank you