We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3092410
Manual Booking
Closed

Comments

  •  1
    Above All Media started the conversation
    July 27, 2022 at 12:59pm

    We are reviewing Amelia for one of our clients.

    While going through our initial walkthru with our client, they loved what they saw except for they wanted the ability to use the system to book appointments and process payments on the backend for call-in customers...  like a mini point of sale system.

    While manual appointments can be made, are there any suggestions on how we might enable/provide the option to process the payment simultaneously from within the booking screens, without having to go to the stripe payment system and run the transaction manually from there?

  •  8
    Devan replied
    July 28, 2022 at 12:56am

    I'm not with Amelia support, but we have been using Amelia for about a year now to manage our massage business. We use FooSales for our point of sale system. You may also want to consider WooCommerce's new POS system.

  •  1,712
    Marko replied
    July 28, 2022 at 10:57am

    Hello "Above All Media" and Devan,

    Thank you for reaching out to us.

    Unfortunately, currently, this feature is not built-in in Amelia.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    We are not familiar with FooSales but we thank you Devan for suggesting it. We can not guarantee that it will work with Amelia but you can try it and let us know if this is something that works for you too.

    We hope that it does. Looking forward to your reply.

    Kind Regards, 

    Marko Davidovic [email protected]

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