Very spooky (after update?). The Appointment-Settings, Servicesettings and Descriptions etc. can not be seen in the backend. The appointsettings of the Employees are resettet to original defaults. It is possible to book an appointment out of an Bookingform (which shows the original setted Data) and also E-Mail-Notifications goes out, but there is noch Appointment-booking-datas inside then dashboard. What is going on?
Today in the morning the amelia-plugin works well. I did not change anything. The last appointment-bookings (yesterday I got only notice of this by e-mail) came up and also all my original settings works again well.
Yesterday there were in the backend nothing of all my custom datas visible and it looked like a reset. But in the background the e-mail-messages worked with the correct datas well. Really spooky. If this appears again, I will give you the access for direct check.
You are most welcome, we are here to help in any way that we can. We are glad to hear that everything is working again, sometimes is just a caching issue. Hopefully, this will not happen again but in case it does first you try to purge all cache and see if everything will reappear.
Very spooky (after update?). The Appointment-Settings, Servicesettings and Descriptions etc. can not be seen in the backend. The appointsettings of the Employees are resettet to original defaults. It is possible to book an appointment out of an Bookingform (which shows the original setted Data) and also E-Mail-Notifications goes out, but there is noch Appointment-booking-datas inside then dashboard. What is going on?
Hello Wulf-Peter,
I'm afraid that we didn't quite get what the issue exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
Also, we would probably need temporary admin access so that we can investigate further.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
thanks for your quick reply.
Today in the morning the amelia-plugin works well. I did not change anything. The last appointment-bookings (yesterday I got only notice of this by e-mail) came up and also all my original settings works again well.
Yesterday there were in the backend nothing of all my custom datas visible and it looked like a reset. But in the background the e-mail-messages worked with the correct datas well. Really spooky.
If this appears again, I will give you the access for direct check.
First thanks a lot for your help.
Best regards
Wulf-Peter
Hello Wulf-Peter,
You are most welcome, we are here to help in any way that we can. We are glad to hear that everything is working again, sometimes is just a caching issue. Hopefully, this will not happen again but in case it does first you try to purge all cache and see if everything will reappear.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables