Hello Corien,

Thank you for reaching out to us.

Please send us a couple of screenshots of your service and employee setting. We need to see every set up that you have made regarding working hours, holidays, special days, etc...

Looking forward to your reply.

Hi, Corien 

Sorry about the delay

We believe we can solve this issue for you before the weekend.

It seems we can see something odd.

On the Special Days of the employee, you have set the dates to go only until the 24th of August - there is nothing after that.

;

And on the Standard Work Hours, this employee has no working hours assigned for any service, for any day :

- If you wish to make standard available time slots, you have to allocate some work hours for the days of the employee, for example , this is how an employee with work hours should look :

If you're not sure how to set this up, please check our Documentation here, that shows how to set up a working schedule for employees, and how to add work hours.

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So you can set, basically, standard work hours for employees-  and you can also set Special Days.

The Special Days will override, if they happen on the same day when employee got something in "standard work days";

Let me know how it goes, and if you have any questions?

Hello Corien,

Amelia does not work like that, we will try to explain to you how to set up what you want.

You have set special days, that is, the days that can be booked will only appear on those days when special days are set.

The option to book 120 days in advance, which you want, has nothing to do with special days but is related to working hours.

Try to set it in the following way and in that case, everything should be fine.

You want to have free time slots in Amelia for 1 hour a day, in that case, you can set the working hours of the employee to work 1 hour a day on certain days and when you set it, the option to book in the next 120 hours will work. And in that case, your customer will be able to book an appointment within the next 120 days.

If you do not want to use the working hours available time to book in advance option will not work, the working hour does not exist and you need to create all the next 120 special days manually.

I hope that we have now managed to explain to you how Amelia works, if you have any suggestions for improving Amelia I'll kindly ask you to add it as a feature suggestion on this page. 

Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

We wish you all the best.