We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3090838
Recurring Appointments and Payment
Closed

Comments

  •  3
    Craig Tucker started the conversation
    July 25, 2022 at 1:28pm

    I understand that with recurring appointments the client will only pay for one of the series when booking. I understand that the reason for this is that there is no shopping cart in the code. That makes it not very useable for me.  I have tried it, thinking that I would just invoice the rest of the services but that is also problematic.  The code shows all appointments as Paid.  However only one is paid for really.  The rest should show up as Pending payment.  This would help me with tracking who needs to be invoiced.  I understand that making a shopping cart is a big project and may not happen for a long time.  But could it be possible to make all subsequent appointments in the array of recurring appointments pending.  That seems to be a simple coding task.

  •  1,730
    Marko replied
    July 26, 2022 at 6:19am

    Hello Craig,

    Thank you for reaching out to us.

    Unfortunately, it is not possible at the moment, but I'll kindly ask you to add it as a feature suggestion on this page.

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    As for the recurring appointment, you have two options. Your customers can pay for all appointments at once or just for the first one.

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    You can also set the default status of the appointment to pending and approve only one payment at a time.

    Hope this helps.

    Kind Regards, 

    Marko Davidovic [email protected]

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