We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
I would like to create an invoice style notification that can be sent to a customer when purchases an event ticket. I currently have it integrated with Woocommerce to process the payment but it currently doesn't break down exactly what the customer orders, just the amount total.
I would like it to include ticket type purchased, how many, list any addons that were purchased and the final $ amount.
What combination of placeholders would result in these items
Hi, Kristen
Thanks for reaching out to us
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Can you please try this?
In Amelia settings / Payment settings/ You can scroll under WooCommerce, you will find "Set MetaData and Description".
Here you can use various placeholders, such as %event_tickets% , and various other details of the Event, customer, and so on.
Let us know if that helped?
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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