We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have a question : in the Step booking 2.0 version, the service description doesn't appear during the. process : Is it normal for this version. ?
Will it be added in the future ?
Have I missed something in the process ?
I like this new booking version however :-)
Thank you for your information :-)
Best regards
gilles
Hello Gilles,
Thank you for reaching out to us.
The service description is currently only available with the service catalog booking form and at the moment, there is no 2.0 catalog booking form, but it is being developed and will be implemented in one of the future updates.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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