Having an issue with Amelia. Some of my users don't know that they can log into their account (which I'm working on).
With that said, when they go to pay for a service and enter an email, it has the warning message "Email already exists with different name. Please check your name".
Instead of just giving a warning message, can it say "An account already exists with this email. Please login here." with a hyperlink to the login page?
It's cause a lot of my clients to either a) not schedule a service, or b) make a bunch of fake emails.
Hello,
Having an issue with Amelia. Some of my users don't know that they can log into their account (which I'm working on).
With that said, when they go to pay for a service and enter an email, it has the warning message "Email already exists with different name. Please check your name".
Instead of just giving a warning message, can it say "An account already exists with this email. Please login here." with a hyperlink to the login page?
It's cause a lot of my clients to either a) not schedule a service, or b) make a bunch of fake emails.
Thank you,
- Brandon
Hello Brandon,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. This can not be changed at this moment.
But you can add a link to the customer panel in your notifications and you say something like you can log in to your profile here.
Also, you can turn off the option Check customer's name for existing email when booking in Amelia/settings/role settings
Hope this helps.
Kind Regards,
Marko Davidovic
[email protected]
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