Finally I have found the issue, I have disabled all the plugins and test the amelia, the dashboard is working fine, but on the Appointments is keep loading if I selected the start day or any day is included today,
So if I didn't select any day except today, it will show all the appointments, once I select any calendar day is include today, it won't show any result.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I tried some old credentials you gave us, but they're not working.
And if you can point out to which site we should log in to investigate this for you?
I am delighted to hear that this has been resolved. Thank you for letting us know.
Anything else that we could assist with, please don't hesitate to create new tickets.
Hi,
After I updated to 5.0.2, the dashboard and appointment backend page kept loading, I can't access both pages, please help.
Hi,
Finally I have found the issue, I have disabled all the plugins and test the amelia, the dashboard is working fine, but on the Appointments is keep loading if I selected the start day or any day is included today,
So if I didn't select any day except today, it will show all the appointments, once I select any calendar day is include today, it won't show any result.
Hi, Giam
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I tried some old credentials you gave us, but they're not working.
And if you can point out to which site we should log in to investigate this for you?
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Hi,
I have just updated the Amelia, now the dashboard and appointment is working as normal, thanks
Hi, Giam
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great day! :)
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables