As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi I am using Amelia form last 6 months and it always load slow and slow some time too slow that customer get stressed about it. Please do something with loading speed.
Hello Brett,
Thank you for purchasing Amelia, and for reaching out to us.
The slow load can be caused by a lot of things - the number of appointments you have, the number of customers, the number of employees, etc.
Other than Amelia, it could be caused by the amount of other data you have on the page.
Are you on a dedicated, or on a shared hosting? Can you increase the php_memory_limit on your site? If you're not sure how to do that, you can reach out to your hosting provider.
Please check out our demo sites (link) and see how the plugin should behave on a site with dedicated hosting and good server performance.
Kind Regards,
Marko Davidovic [email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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