I've installed the plugin and link with woocomerce, but It's not working properly. I receive a message saying that "you have already booked this appointment" which is not the case for that date and time. The payment is not working. I see the booking but the customer don't see the thanks page and they are not receiving the Mail to modify the booking later.
If Amelia is not warrant with presence theme, I'd like to uninstall it and ask for the refund.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
I've installed the plugin and link with woocomerce, but It's not working properly. I receive a message saying that "you have already booked this appointment" which is not the case for that date and time. The payment is not working. I see the booking but the customer don't see the thanks page and they are not receiving the Mail to modify the booking later.
If Amelia is not warrant with presence theme, I'd like to uninstall it and ask for the refund.
I wait your news.
Hi, Rafael
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3083667/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Marko Davidovic [email protected]
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