When your form is visible when they are logged in and not visible when they are not. That's not an issue with Amelia.
It is a security plugin or some security settings that block the form for non-logged-in users.
You have to check and adjust that. Amelia does not have such an option and unfortunately, we cannot do anything about it because like we mentioned this is not issue with Amelia.
If you have any more questions please open another ticket and we will gladly help you there.
"He can easily verify with Chrome Development Tools -> Network tab that there aren't any blocked WP admin-ajax requests, instead, there is an Javascript error that might be the reason for your issue."
Hi!!
The step by step booking form is shown to logged in user but no to the public.
https://jurisdata.me/test-abogado-de-fotomultas-test/
I see this: https://a.cl.ly/12uL76xQ as logged in user
But once I logout the booking form disappears.
Also I saw this JS error:
Hello Alejandro,
Thank you for reaching out to us.
When your form is visible when they are logged in and not visible when they are not. That's not an issue with Amelia.
It is a security plugin or some security settings that block the form for non-logged-in users.
You have to check and adjust that. Amelia does not have such an option and unfortunately, we cannot do anything about it because like we mentioned this is not issue with Amelia.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Marko could you please take a look at the typeform errors I show you in the image?
And why is possible that for the V1 form there is no issue at all... in the same web page, same server..?
Thank you!
Alejandro
The hosting answer:
"He can easily verify with Chrome Development Tools -> Network tab that there aren't any blocked WP admin-ajax requests, instead, there is an Javascript error that might be the reason for your issue."
https://prnt.sc/lPkh3XhbBvZb
Hello Alejandro,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Alejandro,
My colleagues informed me that they are not currently logged in, but they can see the form being displayed.
Can you confirm that everything is now resolved?
Looking forward to your reply.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables