We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Guys,
Working on adding a booking part to a site using the plugin on wordpress and divi theme, i can't see amelia appearing in the modules or a shortcode? Where do i find the option/code to add this?
Cheers
Dale
Hi guys found the shortcode for this as [ameliabooking] but it's just showing a loading hourglass?
Hi, Dale
Do you have the latest version of Amelia?
We had a bug some versions ago with the Divi builder ; but it was fixed.
Please make sure to update to latest version, and purge all cache.
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If that is not the issue, it could be other problems, there are a lot of factors to consider, perhaps a conflict with another plugin or current theme...
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Let's try this first, please.
It is possible that this is some kind of a conflict between Amelia and another plugin on your site, or the current theme.
Can you please change the theme and see if the issue is resolved?
If not, then please deactivate all other plugins except for our plugin,
purge all cache of the site, then refresh the page where the issue is, and see if the issue stops.
If it does, then start activating other plugins one by one, and after each activation refresh the page to see if the issue comes back.
Once it does reoccur, you will have found the plugin causing the issue.
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Please let me know if you isolated the conflict;
If not, i can take a remote look for you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
We have gone with another plugin for this project.
Hi, Dale
Sorry to hear that, but we absolutely understand.
We wish you success with the project, and of course, if you need any assistance from us ,
if you come back to using Amelia for other projects, please let us know.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables