We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am looking to implement the look on your demo page. I'm enclosing a screenshot.
I would like to use the same layout where there is a box (circled in yellow) that says Book Now that when you click on it it opens a booking window (circlced in blue). I'm not sure how or what that's called, I've searched through your documentation but don't know what I'm even looking for. Can you direct me to an article, or just tell me what it's called?
Hello Michelle,
Thank you for reaching out to us.
We added a shortcode for the popup - it needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up:
[ameliabooking trigger=amelia-button-id]
so if the button ID is 1 it will be:
[ameliabooking trigger=1]
So, you create a PopUp and set this shortcode in the popup, you will see the option Load booking form manually when you create Amelia shortcode, where you need to provide the button's ID, please look at the attachment.
When you create a button, on which the PopUp will be called, you set its Button ID (that you will provide in the shortcode above afterwards):
You need to enable the "Prevent Closing on Overlay" option in the popup settings:
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for adding this. I don't think it will work for me as I do not have pro, just elementor basic.
Without elementor pro, is there any other way to have a button that opens the amelia booking window? Can I create a landing page that the button would go to that has the amelia window??
Dear Michelle,
You are welcome,
Currently, this cannot be done without Elementor, we have plans to add this at some point in the future, but I won't be able to provide you with an ETA.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Have a great weekend!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables