We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
when you click on service you want to book it doesn’t go to the calendar it give me an error
if you Go to my website and click book now select small deluxe and click book now you will get that broken error message and it’s not on all the services like if you click on the medium express service it works fine
To see this error you have to go to barkersandbows.com. If you go to my website while logged into as an Administrator the link works. However it doesn’t work if you a client trying to make an appointment.
Hello Chauna.
Sorry for the delay.
I checked your site without logging in and I could see this:
The error message you've shown us isn't even related to Amelia, but instead to the WP Crontrol plugin. Have you reached out to them?
Were you able to fix the issue in the meantime? If not, can you please record your screen and show us where and how we can replicate this?
Kind Regards,
Aleksandar Vuković
[email protected]
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