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  Public Ticket #3081193
Off peak pricing
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  • Nathan Dwyer started the conversation

    I am wondering if it is possible to offer the same service at different prices on different days, as in a happy hour /off peak rate.  For example Mondays and Tuesdays are slower so to encourage budget conscious clients to book on these days.  The only way I could see to do it would be make it a separate service and then duplicate staff members, with one version/profile of the staff member only offering the off peak services and only working on the off peak days.  But then I wasn't sure how this would work having both staff profiles trying to synch with the same google calendar.

    We currently use Timely and we can achieve this in a round-a-bout way by having two different locations with the one location offering a discount service and only open on offpeak times, with the same staff members working in both locations  but this is a bit clumsy as the different locations each have a separate calendar.

  •  1,604
    Marko replied

    Hello Nathan,

    Thank you for your interest in our product.

    You can achieve that in Amelia. You need to create 2 employees. In Amelia, each employee can have their own price for the service. One employee with a low price can work on Mondays and Thursdays, for example, and he can have a lower price for that service on that days.

    As for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will be able to save employees but all emails will go to the same email address. 

    For example [email protected], [email protected], [email protected] etc, will be different while saving and you will be able to save all employees but all emails will go to [email protected] address.

    Hope this helps.


    Kind Regards, 

    Marko Davidovic [email protected]

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  • Nathan Dwyer replied

    Hi Marko,

    Thank you for your instructions.  Prior to receiving your suggestion I was playing around inside the demo backend and I came across the Special Days tab in the employees section.  I thought perhaps this could achieve my goal but when I tried to set it up it behaved very differently to what I expected.

    I created two services - Standard Service and Off-peak Service.  I then assigned them to an employee and on that employee's "special days" I created special days and times (Monday and Tuesday 1pm - 2:30pm) for each week and made only my Off-peak Service available (see attached screen shot of Off-peak service).  However when I went to the front end and tried to book I found that the Off-peak service was available every work day and the Standard Service was NOT available on the Off-peak days.

    Given it behaved the opposite to what I expected I then tried making the Standard Service a special service on the non off-peak days (see non-special days).

    At the two images show (Off-peak service and Standard Service), this method appears to achieve my goal of only allowing off-peak services to be booked on the off-peak days (though I can not limit the off-peak bookings to any particular time slots using this method), however the regular service can still be booked on the off-peak days, which is acceptable.


    Based on this I will definitely proceed with Amelia, however I have another question related to whether I need the Basic or Pro package.  I was playing with the Packages setting and its function, to be able to sell multi-packs of the same product, i.e 10 services at a discounted price is exactly what I would like to do.  I am just curious how the customer rebooks the remaining services in the package.  Do we need to manually create a multi-use coupon for them or is there something more automated where they can log in and track and rebook remaining items on from their package.  

    Finally, can you please explain what the "Spots" fields are in the assigned services tab under employees.  

    Regards,

    Nathan


     

  •  1,604
    Marko replied

    Hello Nathan,

    We are glad to hear that you have managed to ser everything up.

    As for booking other appointments from the package that were not booked immediately, your customers can do that from their profile in the customer panel.

    You need to create a customer panel using our shortcode Amelia Shortcodes and Front-end Implementation

    And they will be able to log in to their profile at any time and see all their appointments that they have had and that they have left to book.

    8519413654.png

    You can read more about the customer panel on the following link https://wpamelia.com/front-end-customer-panel/.

    Hope this helps.

    If you have any more questions please open another ticket and we will gladly help you there.

    We wish you all the best.

    Kind Regards, 

    Marko Davidovic [email protected]

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    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

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    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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