We need custom fields for "Student name" and "Student Grade". I created the fields and found the placeholder codes in the Notifications area. But the placeholders do not work in the emails.
The data is, however, in the dashboard (image attached).
But we need to notify the Tutors the name and grade of the student.
The placeholders just show as the placeholder code:
Dear lwttutoring Isaac, You have successfully purchased 4-Session Package.
Student name is: %custom_field_1%
Student is in, or entering, grade: %custom_field_2%
Thank you for choosing our company, Learning Without Tears
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We need custom fields for "Student name" and "Student Grade". I created the fields and found the placeholder codes in the Notifications area. But the placeholders do not work in the emails.
The data is, however, in the dashboard (image attached).
But we need to notify the Tutors the name and grade of the student.
The placeholders just show as the placeholder code:
Dear lwttutoring Isaac,
You have successfully purchased 4-Session Package.
Student name is:
%custom_field_1%
Student is in, or entering, grade:
%custom_field_2%
Thank you for choosing our company,
Learning Without Tears
Hi, Hank
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi, Can we get an update on this bug please? It's critical that the Custom Field data can be used in Notifications.
Thank you,
Hank
Hi, Hank
My sincerest apologies for all the waiting time.
I can confirm that for regular Appointment notification, all custom field placeholders work as they should, just made a Test booking :
Now, for Package Purchased notifications, Amelia can not render Appointment placeholders in the same way.
-
Since a Package is a combination of possibly multiple Appointments, the only way to show any appointment placeholders, such as Custom Fields,
you have to use this placeholder : %package_appointments_details% and place it in the notification.
Let me know if you have any questions . Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables