We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey!
Since I updated Amelia the onky Page I kann see is "Settings".
All the other sites are white, so I cannot work with my Data anymore....
Hi, Meike
It sounds this might be either a caching issue,
or perhaps a conflict with another plugin and Amelia...
Please deactivate Amelia, clear cache, activate Amelia, clear cache again.
You can clear cache with the plugin such as "W3 Total Cache" or any other, also clear your browser cache and cookies.
if the issue persists, then try this :
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
If you configured everything, but the booking form doesn't work properly, it could be a cache issue.
Let me know how it goes. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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