We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When a client books a recurring appointment does the software enable them to pay just prior to each appointment. For example, if a client wants to book the next 8 Thursdays at 10 am do they have to pay for all the appointments at once when they initially book those recurring appointments. Or can their credit card or paypal account be drawn on each week prior to their next appointment?
Thankyou,
David
Hello David,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. You have only two settings for paying recurring appointments.
The customer can pay you for all appointments at once or pay you only for the first appointment and other appointments can be paid on-site.
There is no option to subsequently show them the option to pay for a recurring appointment.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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