We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After I update s colums conditional formatting the page keeps loading forever and so does the table. I can't use it anymore.
Hi, Eelco
Thanks for reaching out to us.
I can see this table is linked to a CSV source?
Can you tell me did you perhaps do any changes like :
Please note: Once you create a table from a CSV file, changes in this file like:
are highly not recommended, because the table in the wpDataTable plugin will not work, at the moment. If you make any of these changes, please recreate the table again.
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Can you try to create a new table, and let me know is it still crashing?
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If so, please send me the CSV file, and i can inspect if i can replicate the issue on my local test site.
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And if i can login to check your table settings on the back-end, please
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
It is table ID 3, right?
Kind Regards,
Miloš Jovanović
[email protected]
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No problem, thank for the solution!
BTW is there a way to change the text color in a cell instead of the cell color?
Hi, Eelco
Yes. You can use conditional formatting to assign a CSS class to a specific cell as well,
then add a custom CSS that would change the style of the cell as you wish. Something like this :
To change the font colour for example you will need to add a custom class (for example customcolor) and define that class in the Custom CSS tab like this
I hope this helps, let me know if that works for you.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos,
thanks that solved the problem perfectly! Thanks for the assistence 10/10!