We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello !
I just tested my Amelia installation on my site but I only have the notification of the approved appointment ( employee not customer ) and the booking is blocking on payments.
I just updated to the latest versions, is this the problem?
I fix that !
issue with plugin conflict !
Hi, Ben
Thanks for reaching out to us
-
I am glad to see that you isolated a conflict.
Can you tell me is that plugin crucial for you to work with Amelia; or if you don't need it, you can disable it?
If it is crucial for you, perhaps our developers can try to debug it for you.
If you can let me know the name of the plugin, please? Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos !
Yes for sure ! It seems to be jetpack plugins but I'm not sur because I debug all the plugin and reactivate one by one and its rework ! but is the first time I meet this problem ! very weird
Hey, Ben
I am not sure if i understood correctly,
basically you have deactivated them all at first - and when you reactivated 1 by 1, it seems it is Jetpack - but if you wish to test a bit more, that is OK.
Just let me know when you are sure which one it is - then if it is a free plugin, we can also download it and try to reproduce the conflict, then the devs can try to somehow debug it for us.
But if it is a paid plugin, you would probably have to send us your installation files of the plugin - then we can try to debug on our end.
I will keep a lookout for your reply
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos !
Yes I've had reactivate all plugins one by one and its worked but I'm not sure if it is jetpack because before I deactivate all the plugin my Wordpress Back office showed me a warning php things about jetpack so I believed that's jetpack ? but I'm not sur , whatever, I fixed the problem
Hey Ben
Thanks for letting us know you were able to resolve the issue.
Please keep an eye on the site, and let us know if you face any further issues.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables