We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I would like to ask for your help, I've been creating tables for number of times already and haven't encounter any error. But last week, while working on the website I am developing, I encounter this error (pls see attached screenshot).
I already adjusted my server specs and all to meet the plugins server recommendation but it didn't solve the issue. Hope you can help me on this. Thanks :)
I encounter this error (pls see attached screenshot).
Hi, Brian
Thanks for reaching out to us
Can you please tell me what type of table this is?
If it is perhaps linked to a file source, such as Excel or CSV;
if you made any changes in this file, like:
are highly not recommended, because the table in the wpDataTable plugin will not work, at the moment. If you make any of these changes, please recreate the table again.
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Can you try to create a new table - and see if that resolves the issue?
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But, i was just guessing, not sure, it might be something completely different. Looking forward to your reply.
Kind Regards,
Miloš Jovanović
[email protected]
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