We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I'm using Loco Translate to translate Amelia into Japanese. I need to know where to save the file so that the translations are not lost at update:
Author:
plugins/ameliabooking/languages/ja/wpamelia-ja.po
plugins/ameliabooking/languages/wpamelia-ja.po
Custom:
languages/loco/plugins/wpamelia-ja.po
System:
languages/plugins/wpamelia-ja.po
Hello David,
Thank you for reaching out to us.
You need to save the files in plugins/ameliabooking/languages/YOUR_LANGUAGE/ folder but you need to replace both the .po and the .mo files.
These files will, unfortunately, be lost with the update, so you'll need to replace them again after the plugin updates.
You can, of course, send us the translated files, so we include them in the next update. That way you will not lose your translations, but please note that you can't use your own (custom) phrases, as these translations will be used by other Amelia users also.
Kind Regards,
Marko Davidovic [email protected]
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