We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello I would like to offer visitors to my website
package of 5 sessions or more
I set up something but it forces people to pick a date directly but I don't want that, Is there a way to buy a package of 5 sessions at once and them pick the date later
Thanks in advance for your help :)
Hello,
Thank you for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Yes, of course, when creating a package, you determine how many appointments are minimum required to be booked in advance.
If you set it to 0, they will not have to book an appointment immediately but will be able to book an appointment later from their customer panel.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hello,
Yes this is what I use to do, but since a recent update it no longer work,
The package display not only in the category "package" but at the same time in all category as well (screenshot attached below 1 & 2)
Thanks for your help
Hi, Agence15zen
Can we please inspect the booking page and the WP Admin setup, then we can isolate the issue for you?
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Can you please send us the link of the booking page where you set the shortcode of the Package;
Please let us know with a bit more details what is the goal,
if i understand , you just want to present category "Package" on the booking page - but other categories appear as well?
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Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables