We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
PayPal is not working for event booking. Would you like to solve it? I've some upcoming events.
Hi, Naaim
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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Do i have your permission to switch PayPal into Test mode quickly, to do a test booking for any Event?
I could also make myself a 100% coupon, then i don't have to switch to Test Mode.
Either way, we will investigate it for you.
Can you give me more details, please, such as :
Is the PayPal not loading at all, when a customer fills out the booking form?
Is it possible that it is only happening for specific devices, such as iPhones?
And if you can grant me temporary Admin credentials, please?
So far i just tried to fill out the form, and for me PayPal screen is loading on desktop and on Android devices
If you send credentials, make sure to send a Private response.
Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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