We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3076370
showing event time on the calendar
Closed

Comments

  • Kayleigh Reed started the conversation
    July 1, 2022 at 3:55pm

    The calendar view - it would be great if you could have a time on the calendar view rather than the number of spots available. This seems like it would be much more useful to the user/visitor - to know what time the event is, rather than how many spots are left. Would this be something that could be added to the Customise page options...? (or if it is already, support how to find it would be great). What's your development process like for your plugin? Is there any way to have suggestions taken into consideration for future iterations?

    Or, is this something that can be customised for a fee?

    Also, it would be great to be able to add information only events to the calendar - i.e. events without the booking option. In the example I've given here, I had to list the unbookable events with white backgrounds so the book button doesn't appear...

    Thank you!

  •  1,725
    Marko replied
    July 4, 2022 at 12:41pm

    Hello Kayleigh,

    Thank you for reaching out to us.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    If you have any more questions please open another ticket and we will gladly help you there.

    Kind Regards, 

    Marko Davidovic [email protected]

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