We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Support team,
I have 1 service with 2 translations, and for each of the languages, I would like to have the payment option in different currencies.
Generally, I sell 80% of my service to foreigners in my country, with a foreign language and they prefer to pay in foreign currency. Meanwhile, I can't advertise the same service to my local customers as it never happens in any other case.
I have seen a feature update in the changelog "
Yet, couldn't find any documentation on the website as the search button is broken on your site, and google doesn't strike a correct search result.
Please advise how to achieve multi-currency for one service.
Thanks,
David
Hello Gila,
Thank you for reaching out to us.
Amelia doesn't have multi-currency, but if you have enabled WooCommerce and WooCommerce's multi-currency extensions should work.
Amelia is designed to work with WooCommerce, not its add-ons, so integration with this (or any other extension) is not confirmed, and we can't guarantee that it will work, but we leave space for clients to check in with them as well - because perhaps WooCommerce finds a way to overcome this for plugins like ours.
Our developers have multi-currency plans for the future, but at the moment it's not available.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Gila and Uroš,
I submitted a feature request to solve the multi currency compatibility issue . Please upvote if you would like to have this feature as well.
Unfortunately currently Amelia plugin doesn't support any multicurrency capability, nor any compatibility with multicurrency plugins. This is a major issue for me as well.
Amelia code stores all prices in absolute formats, without information on the currency that it is stored in. Therefore plugins like Aelia Currency Swither plugin can not do its job.
Here is the feature request link: Details about the relevant issues are also provided.
https://features.wpamelia.com/1038
Thanks!
Sandor
Hello Sandor,
Thank you for reaching out to us.
I have upvoted this feature suggestion and will also pass this on directly to our management.
Please let us know if you have any other questions in regards to the Amelia plugin.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Many thanks Uroš! : )
Hello Sandor,
Glad to be able to assist you.
Please let us know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables