We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I just bought a license and I am starting creating a new form to book for services. I would like to add a description next to my services that customers can see. However, even if I add a description to my services, I can't see it on the final form, and I didn't found the toggle setting to show it, even on the web.
You can have a visual explaination attached.
Thank you.
Regards
Hello Jeremy,
Thank you for reaching out to us.
You use our step by step by step form, unfortunately, the description of the service cannot be displayed with that.
A description of the service can be displayed when using our shortcode catalog.
Try our catalog shortcut and see if this option suits you better.
You can find the complete list of our shortcodes in this article Amelia Shortcodes and Front-end Implementation
Please try it out and let us know what you think.
Hope this helps.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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