Okay
  Public Ticket #3075495
Cannot book appts
Closed

Comments

  •  9
    Francesca started the conversation

    We are trying to book an appt at 12:30pm today for Iona however it wont give us the option.

  •  1,853
    Miloš replied


    Hi, Francesca 

    Thanks for reaching out to us

    -

    Can you please give me a bit more details, such as :

    What is the service name, the employee name,

    please send me a link to the booking page;

    and if i can inspect the settings on the WP Admin, please?

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  9
    Francesca replied

    example today


    customer Jo Emmerson booked in a 1:15 for mani / pedi.


    At 1pm I tried to change the appt back in time to 12:30 as she had showed up early but we didnt change the appt to the earlier time but it seemed that because the appt time has passed it wouldnt let us


    username frankic

    Password DJAlice11

  •  9
    Francesca replied

    I really need a fix on this


    I now have 5-6 appts that need editing in a passed date as customers either arrived early or added an extra on but when we edited it, it wouldn’t allow us to use a time in the past. It’s always worked for us up until now. 

  •   Miloš replied privately
  •  9
    Francesca replied

    we have reversed it to that but are still having the same problems 

  •   Miloš replied privately