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  Public Ticket #3075452
configuration
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  • Devaka Perera started the conversation
    1. Reports generated in payment - Can we add the coupon discount amount and total amount in the report generated
    2.  How to edit the error/response message that pops up when you disable a service (Image attached )

  •  1,614
    Marko replied


    Hello Devaka,

    Thank you for reaching out to us.

    1. Unfortunately, currently, this feature is not built-in in Amelia. You can only have this data in CSV file

    4335062117.png

    2. Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

    4053371065.png

    In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

    5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

    Hope this helps.

    Kind Regards, 

    Marko Davidovic [email protected]

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