We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, the booking section isn't showing on mobile devices but is showing on desktop. Could someone have a look into this as it means customs can't book. Thanks
Hello Mustapha,
Thank you for reaching out to us.
Amelia is designed to fit both desktops and tablets and phones. We have not had such a case before.
Can you please send us a link from your site so we can check what is in question?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Mustapha,
Thank you for the link. We tested this on several mobile devices and a booking form was displayed on every phone.
We are sending you a few screenshots from one of them where you can see that all the booking forms and all the services are displayed on the phone.
As far as we can see everything is working properly and we can't replicate the issue.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables