New employees and new extras should have noting to do with notifications.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
If the test notification work this tells us that everything is working as it should. Please send us the URL of the page where Amelia is for so that we can test.
But we advise you to contact your hosting provider to also check why notifications are not sent because if you receive a test notification it indicates that everything is set up properly.
When you contact your hosting provider please let us know what they have told you.
hi, some days ago I added a new employee and new service with extras in my catalogue and the site stopped to send mails to me and my costumers.
what can I do to restore this feature?
Thanks
Hello Francesco,
Thank you for reaching out to us.
New employees and new extras should have noting to do with notifications.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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i checked…but if I try to send a “test email” it works
PHP version is 7.0.33
Please help me
Hello Francesco,
If the test notification work this tells us that everything is working as it should. Please send us the URL of the page where Amelia is for so that we can test.
But we advise you to contact your hosting provider to also check why notifications are not sent because if you receive a test notification it indicates that everything is set up properly.
When you contact your hosting provider please let us know what they have told you.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables