Employees can't add new customers in the backend/panel when they're manually adding appointments to their calendar. Making them an 'Amelia Manager' role is not an option since we don't want employees to have access to other's bookings.
A usability issue, I find it silly that this is not available as an option to employees when new customers (whether as WP users or not) are automatically created from a public booking form. It's a small thing but has a significant impact on workflow; we shouldn't have to ask employees to enter the details via the customer-facing booking form when there's a place they could've entered it right on their calendar.
I feel like this would be a fairly simple and straightforward addition considering the 'add new appointment' form from the backend is essentially the same as the public facing booking form, why restrict this feature for actual verified users?
Thank you for reaching out to us and thank you for your feedback.
We have a plan to add this feature in one of the future updates, but there is no ETA on when this will be implemented as there are plenty of new features and improvements coming soon.
Hope this helps you.
Please reach out to us if you have any other questions.
Employees can't add new customers in the backend/panel when they're manually adding appointments to their calendar. Making them an 'Amelia Manager' role is not an option since we don't want employees to have access to other's bookings.
A usability issue, I find it silly that this is not available as an option to employees when new customers (whether as WP users or not) are automatically created from a public booking form. It's a small thing but has a significant impact on workflow; we shouldn't have to ask employees to enter the details via the customer-facing booking form when there's a place they could've entered it right on their calendar.
I feel like this would be a fairly simple and straightforward addition considering the 'add new appointment' form from the backend is essentially the same as the public facing booking form, why restrict this feature for actual verified users?
Hello,
Thank you for reaching out to us and thank you for your feedback.
We have a plan to add this feature in one of the future updates, but there is no ETA on when this will be implemented as there are plenty of new features and improvements coming soon.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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