We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
dear,
we are currently not using the new booking tool, but we want to. the only problem is that our services are bookable beyond the preset time 9:00-16:00. I've changed the setting 'opening hours' from 7:00-23:00, but the timeslots don't change.
So I want to know if it's somehow possible to extend the bookable period.
greetings, joost weesie
Hello Weesie,
Thank you for reaching out to us.
Thus the slots that will be displayed on the front depends on the working hours of the employee. You need to go to Amelia/employee/working hours and set the employee's working hours there.
We would kindly ask that if you have our full license you write to us in the Amelia section so that your questions go to the right sector.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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