We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I know for some booking sites in certain restaurant systems after 5 PM they will add like a five or $10 fee, does Amelia already have that?
where the client goes to book in but if it’s from 5 PM to a certain time it’s gonna be where the system automatically adds the five or $10?
Hello Jessica,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
Prices in Amelia depend on the price of the service, but also on the employee. You can try to achieve this in another way.
You can create an employee who will work until 5 pm and have a price for example 80 and another employee who works after 5 pm can have a price for the same service 60 for example. There is currently no other way. We hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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